This Legal Disclaimer applies to your access to and browsing of raelluma.com and your use of the product information and related content provided on the website. Please read this disclaimer before using this website, and understand your rights and obligations in conjunction with our Terms of Service and other relevant policies.
This disclaimer is intended to explain the scope of application and related limitations of the website information. It is not intended to exclude or weaken consumers' non-waivable rights under applicable law, nor does it replace the relevant terms and policies applicable to specific orders or transactions.
1. General Information
The content provided on this website is mainly intended to help consumers understand the website services, furniture product information, shopping processes, and related matters.
We make reasonable efforts to maintain the clarity and accuracy of website content, but website information may change due to product updates, business adjustments, technical issues, or other circumstances. Therefore, we do not guarantee that all pages are absolutely complete, accurate, or error-free at all times and under all circumstances.
This disclaimer does not limit your rights regarding clearly displayed product information, order confirmation content, applicable transaction conditions, or information that should be provided under law. For important information that may affect shopping decisions or order fulfillment, we will handle it reasonably based on the actual circumstances and applicable law.
2. Product Information and Images
The product information displayed on this website is intended to help you understand the appearance, specifications, and other attributes of the relevant furniture. Product images, descriptions, and other displayed content may have reasonable display differences.
Product Images and Colors
Product images may differ to some extent from the actual appearance or color due to display devices, screen settings, shooting conditions, lighting, and other factors.
Such reasonable display differences do not mean that any issue with a product can be universally disclaimed. If a product has an incorrect description, quality issue, or other circumstance for which responsibility should be borne under law, we will handle it based on the actual circumstances, relevant policies, and applicable law.
Product Dimensions, Materials, and Specifications
Product dimensions, materials, colors, specifications, and other specific attributes should be based on the content actually disclosed on the corresponding product page and in the order information.
Before purchasing, we recommend that you carefully read the relevant product descriptions, dimension information, and other important notes. If obvious errors or inconsistencies are found in product information, we will take reasonable correction and follow-up measures based on the specific circumstances.
This disclaimer does not constitute a guarantee of any unconfirmed product materials, load-bearing capacity, product certifications, warranty services, or other product characteristics, nor does it exclude consumers' lawful rights regarding product quality and related matters.
3. Prices, Product Availability, and Orders
Product prices, inventory, promotional information, and other transaction conditions may change with actual business circumstances.
Price information: Product prices, applicable shipping fees, taxes, and order totals should be based on the relevant product pages, checkout information, and order confirmation content, and are subject to applicable law.Product availability: Product availability may be affected by inventory and order status. Information displayed on product pages should not be understood as an unconditional guarantee that all products will remain in stock.Information errors: If errors are found in prices, product descriptions, inventory, or other important information, we will take reasonable measures based on the actual circumstances and applicable law.Order processing: If a product cannot be supplied or other order issues arise, we will handle the order and payment in accordance with applicable transaction conditions, relevant order policies, and legal requirements.This disclaimer does not grant us unlimited rights to arbitrarily cancel concluded orders, refuse refunds, or unilaterally change existing transaction conditions. Order cancellation, refunds, and other transaction matters should be handled in conjunction with applicable order policies and legal requirements.
4. Shipping and Delivery Information
The shipping scope of this website covers all 50 U.S. states, subject to applicable shipping restrictions.
Specific shipping fees, order processing times, estimated transit times, logistics tracking methods, and other shipping arrangements are subject to our Shipping Policy.
Delivery times may be affected by carrier arrangements, weather, holidays, shipping restrictions, destination conditions, and other reasonable factors. The estimated delivery times provided on the website are estimates and do not constitute an unconditional guarantee of on-time delivery.
If an order experiences shipping delays, damage, loss, or other shipping issues, we will handle it based on the actual circumstances, relevant policies, and applicable law. This disclaimer does not mean that all logistics risks are borne by consumers, nor does it exclude consumers' lawful rights.
5. Website Availability and Technical Issues
We make reasonable efforts to maintain the normal operation of the website, but the website or some functions may be temporarily unavailable due to maintenance, updates, technical failures, network connection issues, or other reasons.
We do not guarantee that the website will operate uninterrupted at all times, nor do we guarantee that all information will always be free of technical errors or that all functions will work properly on all devices and network environments.
If website interruptions, display errors, or other technical issues occur, we will take reasonable measures based on the actual circumstances. This section does not exclude liabilities required by applicable law, nor does it constitute a guarantee of any specific security technology, data backup solution, or system recovery capability.
6. Third-Party Links and Services
This website may, where relevant links are actually provided, direct you to other websites or third-party services so that you can obtain additional information or use related functions.
Third-party websites or services may have their own content, terms, privacy policies, and operating methods. Before accessing these websites or using related services, we recommend that you read the applicable third-party terms and privacy notices.
Our scope of responsibility for third-party content or services should be determined based on the actual relationship, specific circumstances, and applicable law. This disclaimer does not mean that we bear no responsibility for all third-party actions, nor does it mean that we endorse or guarantee the content, accuracy, security, or availability of any third-party website.
This section does not confirm that this website has integrated or linked any specific third-party services.
7. Not Professional Advice
The product introductions, home-related explanations, and other general content provided on this website are mainly intended to help consumers understand products and related shopping matters.
Unless the relevant content clearly states otherwise and is consistent with the actual circumstances, website information should not be regarded as professional interior design, engineering, medical, or other professional advice.
For issues involving specific space planning, installation conditions, structural safety, or other matters requiring professional judgment, you should consult personnel with the corresponding professional capabilities based on the actual circumstances.
This section is only intended to explain the nature of general information and does not exclude our responsibilities regarding products, transactions, or other matters under law.
8. Limitation of Liability
Within the scope permitted by applicable law, liability related to website content, website availability, or related services should be determined based on the specific facts, applicable transaction terms, and relevant law.
In some circumstances, applicable law may permit reasonable limitations on specific types of losses or liability. However, any such limitation must not exceed the scope permitted by law, nor should it be interpreted as excluding liability that cannot be exempted under law.
This disclaimer does not exclude or limit liability arising from fraud, willful misconduct, conduct for which exemption is prohibited by law, or other matters that cannot be excluded under law.
This disclaimer also does not limit consumers' lawful rights regarding returns, refunds, product quality, incorrect descriptions, or other non-waivable rights. Limitations of liability that may involve indirect losses, incidental losses, or other losses are subject to applicable law and relevant valid terms.
This section does not separately set any unconfirmed compensation cap, nor does it replace the specific provisions in the Terms of Service that are valid under law and applicable to the relevant matters.
9. Consumer Rights and Applicable Law
We respect consumers' rights under applicable law. Nothing in this Legal Disclaimer should be interpreted as requiring consumers to waive rights that cannot be waived under law.
Because this website provides products and services to consumers in different U.S. states, applicable law and consumer rights may differ depending on the state, the transaction circumstances, and the specific dispute.
This disclaimer itself does not designate the law of a particular state or Japan as the sole applicable law for all disputes, nor does it set exclusive courts or dispute resolution arrangements on its own.
Specific matters regarding applicable law, jurisdiction, and dispute resolution should be based on the verified and legally valid provisions in the Terms of Service, and are subject to the limitations of applicable law.
10. Changes to This Legal Disclaimer
We may revise this Legal Disclaimer based on business circumstances, website content updates, or applicable legal requirements.
The revised content will be posted on the corresponding page of this website. Where applicable law requires notifying users or obtaining consent, we will handle it in accordance with the relevant requirements.
We recommend that you review this page from time to time to stay informed of the currently applicable disclaimer content. This section does not indicate that the website has established a fixed update cycle, automatic email notifications, or other unconfirmed notification mechanisms.
11. Contact Us
If you have any questions about the content of this website, product information, or this Legal Disclaimer, you may contact us through the following methods.
Website Name: Raelluma
Website Domain: raelluma.com
Email: hello@raelluma.com
Phone: +81 475-22-4836
Mailing Address: 1756-14 Mutsuno, Mobara-shi, Chiba 297-0012, Japan
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM Eastern Time (ET)